Website Cookie and Privacy Policy

This website cookie and privacy policy explains how Hustlesys, LLC dba Resolv-IT (“we”, “us”, “our”) collects, uses, and protects the personal information of our website visitors and customers (“you”, “your”). It also informs you of your rights and choices regarding your personal information. By using our website and services, you agree to this policy and consent to our data practices.

What personal information do we collect?

We collect personal information that you provide to us when you visit our website, register an account, place an order, subscribe to our newsletter, contact us, or use our services. This may include:

• Your name, email address, phone number, billing address, shipping address, and payment information.
• Your preferences, interests, feedback, reviews, ratings, and survey responses.
• Your location, device, browser, IP address, and other technical information.
• Your browsing history, search queries, and other actions on our website.
  
  

We also collect personal information from third parties, such as social media platforms, analytics providers, advertising networks, and other sources. This may include:

• Your social media profile information, such as your name, username, email address, and profile picture.
• Your demographic information, such as your age, gender, and location.
• Your online behavior, such as your clicks, views, purchases, and preferences.
  
  

How do we use your personal information?

We use your personal information for various purposes, such as:

• To provide you with our website and services, and to fulfill your orders, requests, and inquiries.
• To communicate with you about our website and services, and to send you marketing messages, offers, promotions, and newsletters, with your consent or as permitted by law.
• To improve and personalize your user experience, and to tailor our website and services to your needs and preferences.
• To analyze and measure our website and services performance, and to monitor and prevent fraud, security breaches, and other issues.
• To comply with our legal obligations, contracts, policies, and terms of service.

We rely on different legal bases for collecting and processing your personal information, depending on the context and purpose of the data. These may include:

• Your consent, which you can withdraw at any time by contacting us or following the instructions in our communications.
• Our legitimate interests, such as providing and improving our website and services, maintaining our relationship with you, and protecting our business and customers.
• Our contractual obligations, such as fulfilling your orders and delivering our services.
• Our legal obligations, such as complying with laws, regulations, and court orders.
  
  

How do we use cookies and other technologies?

We use cookies and other technologies, such as web beacons, pixels, tags, and scripts, to collect and store information about your device, browser, and online activity. Cookies are small text files that are placed on your device when you visit our website. They help us to:

• Remember your preferences and settings, such as your language, currency, and login details.
• Enhance your user experience, such as by enabling faster loading, smoother navigation, and better functionality.
• Deliver relevant and personalized content, ads, and offers, based on your interests and behavior.
• Analyze and optimize our website and services performance, such as by measuring traffic, conversions, and engagement.

You can manage your cookie preferences and settings by adjusting your browser options. You can also opt out of interest-based advertising by visiting the following links:

• Network Advertising Initiative
• Digital Advertising Alliance
• European Interactive Digital Advertising Alliance

Please note that disabling or blocking cookies may affect the functionality and availability of our website and services.

How do we share your personal information?

We share your personal information with third parties that help us to provide and improve our website and services, such as:

• Service providers, such as hosting, payment, delivery, marketing, analytics, and customer support providers, that perform functions on our behalf and under our instructions.
• Business partners, affiliates, and sponsors, that offer products or services that may be of interest to you, with your consent or as permitted by law.
• Regulators, law enforcement, and other authorities, that require us to disclose your personal information for legal or security purposes.

We do not share or sell your phone number with third parties for the purpose of marketing, as required by the 10DLC regulations.

We may also share your personal information with other parties, such as:

• Other users, if you choose to post, comment, or interact with them on our website or social media platforms.
• Potential buyers, investors, or successors, if we are involved in a merger, acquisition, sale, or other business transaction.
• Your consent, if you give us permission to share your personal information with other parties for specific purposes.
  
  

How do we protect your personal information?

We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. We use encryption, firewalls, access controls, and other security technologies and practices to safeguard your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

How long do we keep your personal information?

We keep your personal information for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by law. We may retain some of your personal information for longer periods, such as for tax, accounting, legal, or historical purposes. When we no longer need your personal information, we will delete or anonymize it, or securely dispose of it.

What are your rights and choices regarding your personal information?

You have certain rights and choices regarding your personal information, depending on your location and the applicable laws. These may include:

• Accessing, updating, correcting, or deleting your personal information, or requesting a copy of it.
• Restricting, limiting, or objecting to the processing of your personal information, or withdrawing your consent.
• Opting out of receiving marketing messages, offers, promotions, and newsletters from us, or changing your communication preferences.
• Opting out of receiving SMS messages from us, by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message, or by contacting us.
• Filing a complaint with a data protection authority, if you are not satisfied with how we handle your personal information.

To exercise your rights and choices, or to ask any questions about your personal information, please contact us using the details below.

How do we comply with the 10DLC regulations?

The 10DLC is a 10-digit long code that is used to send application-to-person (A2P) SMS messages in the US. It requires businesses to register their brands and campaigns with The Campaign Registry and comply with the Cellular Telecommunications Industry Association (CTIA) guidelines.

We use the 10DLC to send you SMS messages about our website and services, such as order confirmations, delivery notifications, customer support, and marketing messages, with your consent or as permitted by law. We comply with the 10DLC regulations by:

• Obtaining your consent before sending you SMS messages, and providing you with clear and easy ways to opt out at any time.
• Not sharing or selling your phone number with third parties.
• Following the CTIA guidelines on messaging content, frequency, format, and delivery.
• Updating our website cookie and privacy policy whenever there are changes

Resolv-IT, Hustlesys, LLC, offers the option to our customers to engage in conversations with pertaining to support requests, scheduling and other account related activities. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to cancel. Carriers are not liable for delays or undelivered messages.