Service Options
Emergency Service
When systems go down, every minute counts. Our on-demand emergency support gets you back up fast — no contracts, just immediate help when you need it most.
Time Blocks
For businesses that want flexibility, pre-purchase support hours at a discounted rate. Use them as you need — predictable, cost-effective, and ready when issues arise.
Service Agreements
Our most popular option. A proactive partnership with included support hours, 24/7 monitoring (RMM), endpoint protection (EDR), and SOC coverage. Prevent problems before they disrupt your business.
Solutions
Access Control
Protect your workplace with cloud-managed video, door access, and environmental sensors. Centralized management gives you real-time visibility and control from anywhere, without the complexity of traditional systems.
Backup & Disaster Recovery
Keep your business running no matter what. Our backup and recovery solutions provide secure, automated protection with fast restore options — safeguarding against ransomware, data loss, and disaster.
Cybersecurity
An AI-driven platform that defends endpoints, cloud workloads, and identities while continuously monitoring for threats. With automated remediation, advanced analytics, and rapid response, we eliminate blind spots and strengthen your security posture.
Development
From databases to desktop and mobile applications, we create custom solutions that fit the way you work. Whether streamlining workflows or building new tools, we deliver software that drives efficiency and growth.
Managed Services
Managed services give you a dedicated IT team without the overhead. We handle system administration, patching, monitoring, and remote support — proactively maintaining your environment so problems are solved before they disrupt business.
Networking & Storage
Build a reliable foundation with secure networking and scalable storage. From high-performance switching and wireless to hyperconverged infrastructure, we design systems that keep your business connected and ready to grow.
Voice & Collaboration
Unify your communications with modern cloud voice and collaboration tools. AI-driven call routing and integrated messaging keep your team productive and your customers connected, anywhere they work.
Ready to see how we can help? Schedule a call today!
Ready to see how we can help? Schedule a call today!
Solution Partners
FAQs
Yes — Resolv-IT specializes in providing full-service IT support for businesses without dedicated IT teams. We act as your virtual IT department, handling everything from help desk to compliance and infrastructure.
Absolutely. We implement secure cloud-based communication systems, including RingCentral VOIP, VPN access, and mobile-friendly tools to keep your team productive — wherever they work.
Yes — we provide audits and assessments to help businesses meet regulatory frameworks. We can help prepare for your external audits. Our approach is practical, not paperwork-heavy, and designed to keep your business secure & compliant.
Yes. Our team provides Security Operations Center (SOC) support and 24/7 Remote Monitoring and Management (RMM) to keep your systems secure, stable, and compliant. We proactively detect issues and resolve them before they impact your business — no surprises, no downtime.
Support agreements include guaranteed response times (SLAs), proactive system monitoring, and consistent monthly service — like having your own IT department on call. Hourly work is reactive and billed per incident, without guaranteed availability. Most of our clients prefer agreements for peace of mind, budgeting, and long-term results.
We partner with industry-leading providers to deliver secure, reliable solutions. Our trusted partners include Adlumin, Cisco, HPE/Aruba/Juniper, N-Able, Ring Central, Scale Computing, Sentinel One and Verkada. We choose solutions that scale with your business and stand the test of time.
Legacy Contact
Mail:
6815 Central Avenue #1061
Crestwood, KY 40014
Phone: (502) 805-1792
Email: support@resolv-it.com
Web: www.resolv-it.com
